New Mind tellUs is strongly committed to safeguarding your privacy. This Privacy Policy explains our policy for the collection and use of information about you and your transactions with us.
We reserve the right to make changes to this Policy at any time. Your continued use of our products, applications, services and websites that are subject to this Policy will signify your acceptance of any and all changes to this Policy made by us from time to time.
New Mind tellUs is the data controller in connection with any personal information collected or received by us arising from your use of any of our products, services, applications, websites and customer support communications.
In this section we have set out:
We will process your personal data in accordance with the General Data Protection Regulation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. For all New Mind tellUs companies, all of our staff and whenever we hire third parties to provide support services, we will require them to observe our privacy standards and to allow us to audit them for compliance.
We may process information that you provide to us for the purpose of e-newsletters subscriptions. This data may be processed for the purposes of sending you relevant notifications and media.
The legal basis for this processing is consent.
If you use any of our social network pages or applications, we may receive information relating to your social network accounts. For instance:
For more information and for details about how you can control access to your social network profile, you should view the privacy policy and other guidance available on your social network’s website.
Each time you create or reply to a post or thread on our blog, in addition to providing this blog service, we may also record the blog name and the time and date of your post or thread with your details. We do this to better understand the ‘typical users’ of our blogs and to select or tailor our marketing communications to reflect your blog activity. We do not use the actual content of your posts or threads for purposes of sending marketing communications.
The legal basis for processing in 2.2.1 and 2.2.2 is legitimate interest.
In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with regulatory and legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may use other third party service providers to provide certain data processing services for us (acting as our authorised data processors). Examples of authorised data processors could include fulfilment partners, IT solution providers, data analytics providers who process information on our behalf for the purposes outlined above. For example, we may use the services of third parties to personalise content, fulfil orders, deliver packages, send postal mail and emails, send text messages (SMS), provide marketing assistance, provide fraud checking services and provide customer services.
When acting as our authorised data processors, our service providers are required to only process data in accordance with our instructions, in line with this Policy, and are subject to appropriate confidentiality and security obligations.
In addition to the specific disclosures of personal data set out in this section, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We store your data on our secure servers in the United Kingdom and retain it for a reasonable period or as long as the law requires. However, your data may be transferred to, stored at, and processed at a destination inside or outside the European Economic Area by our partners or service providers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.
This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Some of our websites may contain links to other third party websites that are not operated by us. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of those third party websites. We strongly encourage you to view the privacy and cookie policies displayed on those third party websites to find out how your personal information may be used.
In this Section we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity. For this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
In practice, you will usually either expressly agree (opt in) in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
A cookie is a simple text file that is stored on a user’s computer (or mobile device) that is created when a user visits a website using a program called a browser (Chrome, Internet Explorer, Firefox or Safari).
A cookie isn't a program itself and doesn't actively do anything on a user's computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user's experience of a website.
A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code; the site name and some digits and numbers.
Most websites will use cookies in order to improve the user experience by enabling the website to ‘remember’ the user, either for the duration of the visit or for repeat visits.
Cookies do lots of different jobs, such as:
Cookies are set by this website (first party cookies) but may also be set by other websites (e.g. You Tube) that run content on the website’s pages (third party cookies).
Cookies can be set to remember a visitor for the duration of their visit (session cookies) or to remember a visitor for repeat visits (persistent cookies).
The website is owned and operated by New Mind tellUs, which is a legal entity operating in both the UK and Norway.
UK Office:
New Mind Internet Consultancy Limited is registered in England and Wales under registration no. 3490987 and our registered office is at:
c/o Langtons Chartered Accountants,
The Plaza
100 Old Hall Street
Liverpool L3 9QJ
Our principle place of business is:
1.02 South Harrington Building
182 Sefton Street
Brunswick Business Park
Liverpool L3 4BQ
Telephone: +44 (0)330 440 1825
Email: dms@newmind.co.uk
Data Protection Officer – Andrew Abram, Director
Norway Office:
New Mind tellUs AS is registered in Norway and our registered office and principle place of business is at:
Østensjøveien 36
0667 Oslo
Norway
Telephone: +47 23 03 97 70
Email: info@newmindtellus.com
Data Protection Officer – Trine Avnung, Country Manager
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